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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Issue with some Eclipse 65 inch screens

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thorne
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thorne Posted: Thu, Aug 5 2021 1:10 PM

Hi

 

My B&O technician has phone me to explain he has been told my B&O  to replace power to the screen, as there is an issue. I would have thought B&O would have contacted me directly  Anybody know what this is about?

 

 

YannChris
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YannChris replied on Thu, Aug 5 2021 1:44 PM

Maybe the problem described by Peter Pan in this thread?

Beovision Eclipse Replacement OLED - (beoworld.org)

Kind regards,

Yann.

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Mikipidia
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Mikipidia replied on Thu, Aug 5 2021 2:42 PM
Yes, LG has found an issue with the psu that they want to adress. Something may impede the longevity of the psu. It’s nothing serious and it’s not dangerous to the panel, at worst the panel will turn itself off. That’s about it, i personally think LG is doing the right thing with this as they are even doing it for panels and customers outside of the warranty period.

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Dyssegaard
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Dyssegaard replied on Thu, Aug 5 2021 2:51 PM
thorne:

Hi

My B&O technician has phone me to explain he has been told my B&O to replace power to the screen, as there is an issue. I would have thought B&O would have contacted me directly Anybody know what this is about?

If it is an Eclipse 65 inch 1st gen, I think you will get a new power supply installed.

A friend of mine with a LG C7 65 inch had his power supply changed in his home. He was also contacted by a service technician in advance, informing him that it was done proactively due to a known problem (with 65 inch only).

As you may know, the Eclipse 1st gen has a LG C7 screen.

Best regards - Dyssegaard

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thorne
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thorne replied on Thu, Aug 5 2021 3:08 PM

Thanks. Replacement has just taken place

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