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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

BeoSound Level incorrectly reports that mic is off

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lawrencejmcook
Top 150 Contributor
Posts 742
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Founder
lawrencejmcook Posted: Mon, Jan 3 2022 9:25 PM
Hi folks - I’m flagging an issue I experienced today and the fix.

While the BeoSound Level was connected to the mains I tried to re-run room compensation from the B&O app.

The app reported that the mic was turned off, so I flicked the mic switch and tried again.

Once more the app reported that the mic was switched off. This time I visually checked the switch position and it was definitely on.

I tried again in both positions, and regardless of position the app reported that the mic was off.

Rebooting the Level from the app made no difference.

A factory reset corrected the issue, and room compensation measurement ran to completion.

Note: I haven’t tested whether I can RE-RUN compensation.
Edmabu
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Posts 13
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Edmabu replied on Mon, Jan 3 2022 11:08 PM

Hi , it happened to me 3 or 4 times but no more and everything ok since 15-20 days 

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