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Lumigon: the phone that B&O should have made!

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vikinger
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vikinger Posted: Sun, Dec 15 2013 11:58 PM

The Lumigon brand mobile phone was briefly discussed on the archived forum (T1), and the T2 has been touched on in a concept phone thread.

What are the latest experiences of Lumigon T2 owners? The phone looks solidly built with ICEpower and a B&O remote control already programmed in. But some reviews suggest that the single core processor makes the Android based phone already out of date. 

I want to upgrade from a basic Blackberry that has always been very buggy and slow with web downloads, and the Lumigon appeals because I could simply swap my standard SIM card without needing any sort of upgrade from my provider. The phone also has capacity for a lot of extra memory to be added. 

Is it a good phone with web access?....... I am not really looking for a computer with phone access which is the way smart phones seem to be moving.

Graham

EDIT

I bought two!

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I have had a look, and cosmetically it is very nice. Underneath it has some clever software that dares to be different and cool, but it is or was woefully let down by it's 2010 hardware.

Oh it's an old version of Android, which after spending some very frustrating time over the weekend with latest pile of rubbish "Kit kat", is not a good starting place!

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vikinger
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vikinger replied on Mon, Dec 16 2013 12:48 PM

Chris Townsend:

I have had a look, and cosmetically it is very nice. Underneath it has some clever software that dares to be different and cool, but it is or was woefully let down by it's 2010 hardware.

Oh it's an old version of Android, which after spending some very frustrating time over the weekend with latest pile of rubbish "Kit kat", is not a good starting place!

OS is ice cream sandwich. Seem to be lots of people blogging that they regret upgrading from ICS to jelly bean on other Android devices.

Expansys are the distributor for Lumigon. On their website they say that the T2 is the euro version of Samsung Galaxy S4 mini duo but that can't be correct  because there is no duo SIM support and the Galaxy mini has a later version of Android. 

I am not too worried about the phone being a year out of date compared with the competition...... too many reviewers don't do proper reviews but merely compare specifications. Old B&O systems suffered from the same reviewing practice  when compared against apparently high spec Japanese hi fi, and as a Saab owner I have always looked for longevity in my buying rather than looking for a manufacturer who changed models every year.

Graham

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Dillen replied on Mon, Dec 16 2013 1:02 PM

Thread moved.

Martin

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vikinger replied on Mon, Dec 16 2013 1:06 PM

Dillen:

Thread moved.

Martin

Previous Lumigon discussions are in the General Discussion area Martin.

Lumigon features a B&O IR blaster and ICEpower.

Graham

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Dillen replied on Mon, Dec 16 2013 1:16 PM

I fear, it will drown in the general forum but whatever.
Moved back.

Martin

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Puncher replied on Mon, Dec 16 2013 5:42 PM

vikinger:

Chris Townsend:

I have had a look, and cosmetically it is very nice. Underneath it has some clever software that dares to be different and cool, but it is or was woefully let down by it's 2010 hardware.

Oh it's an old version of Android, which after spending some very frustrating time over the weekend with latest pile of rubbish "Kit kat", is not a good starting place!

OS is ice cream sandwich. Seem to be lots of people blogging that they regret upgrading from ICS to jelly bean on other Android devices.

I can't comment on the hardware but I can say that on my aging Samsung S2 ICS was a significant step forward in functionality over Gingerbread, and Jelly Bean was similar but smoother and faster. I really hope they see fit to bring Kit Kat to the S2 as it arrived on my son's Nexus 4 and is even quicker and smoother than JB.

As long as you stick to the manufacturers updates and take the time to do a clean install on major revision updates everything normally goes well. There are a myriad tales of update problems with all manufacturers (and OS's) that generally require a clean install to correct ........ avoid the heartache by backing up and doing a clean install from the off!

Ban boring signatures!

Chris Townsend
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If they updated the software and processor, it would be a viable competitor to my "I've had Apple for years and fancy a change" list.

I always end up getting narked off with it after a week, and end up buying yet another Iphone to a huge relief. A change is as good as a rest and all that.

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Jonathan replied on Mon, Dec 16 2013 10:56 PM

I must say I'm an iPhone addict, but not an Apple addict...

Can anyone who has switched from an iPhone to a Lumigon give a review of their experience??

x:________________________

Chris Townsend
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Me too. Imagine if the Lumigon used IOS, but in its cool individual Danish way!

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On the Xpansys website it says it is based on the S4 mini duos.

Good news if it did, but the specs of that don't match what is on their website ie the Duos is much faster!

http://www.expansys.com/lumigon-t2-8gb-black-240645/

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vikinger replied on Wed, Dec 18 2013 7:45 PM

Just taken delivery of a Lumigon T2 after receiving a very positive review via a message from another Beoworld member.

Too early to give a review here, but initial impressions are that it is very slick, and the quality of the case etc is first rate..... very high quality.

Graham

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Brilliant, let us know how it goes.

How did you buy it? I asked Lumigon...no answer, I asked Xpansys....no answer!! Madness

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vikinger replied on Wed, Dec 18 2013 9:17 PM

Chris Townsend:
Brilliant, let us know how it goes.

 

 

How did you buy it? I asked Lumigon...no answer, I asked Xpansys....no answer!! Madness

Expansys website said stock expected in 3 days..... but it kept saying that so I rang them up. Got no answer from customer service so rang again pretending to be a business customer and got through. Guy said they had three in stock and he couldn't understand why sales had been so slow!

When I looked at the website this afternoon it said stock expected in 7 days, but I suspect they may still have some to hand.

Graham

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What is the spec on your phone. The lumigon specs don't match up with xpansys description as an S4 mini duos!

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vikinger replied on Wed, Dec 18 2013 9:42 PM

Chris Townsend:
What is the spec on your phone. The lumigon specs don't match up with xpansys description as an S4 mini duos!

Android 4.0 as delivered. I'll need to read the online manual to dig further. I suspect the expansys quote about the S4 mini is wrong.

Graham.

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Expansys state they no longer sell this product, so where do you buy one?

Even Lumigon can't help you buy one. Very strange way of doing business.

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vikinger replied on Thu, Dec 19 2013 2:31 PM

Further views.

Good review in the concept phone thread here.

Very nicely made. Steel sides, matt black back.  Really good sound. Tried radioparadise.com through an Android App and through Google Chrome browser. Both work well, but big difference in volume.

One way of looking at this phone is that you get a nice in-ear headset and a B&O IR blaster for TV (or any other make of TV) control. So you could look at your purchase in that way, plus getting a free phone as a bonus.

Some touch screen buttons fail to work on first touch... a common problem with all touch screens. Nice sliding action for progressing through windows.

Side buttons are nicely hidden, but are also easy to touch accidentally, so you can suddenly find the camera on and have no idea how you did it!

Battery life doesn't look too brilliant if you are playing around with music and the phone settings, but this is something I need to check-on longer term having disabled automatic app updates and all the usual battery draining stuff.

As it's Android 4.0 with a single core processor some people will feel that it is 18 months behind the times... but it works and that's what counts as far as I am concerned. It's the sort of phone that B&O should have made themselves. Incidentally, the name Bang & Olsufsen and ICEpower feature prominently on the phone when you are switching to anything sound related. Because its Android 4.0 it has FM radio.

Takes a standard SIM and micro sdxc memory cards.. the latter slot is back-compatible so you can put earlier micro sd card in as well. Lumigon say that you can use up to 2TB memory cards, but I think that that is for the future because the 128 GB cards have only been on the market for a couple of months and I've seen nothing bigger.

All in all a good purchase, but time will tell.

Graham

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vikinger replied on Thu, Dec 19 2013 2:34 PM

Chris Townsend:

Expansys state they no longer sell this product, so where do you buy one?

Even Lumigon can't help you buy one. Very strange way of doing business.

That's really odd. Are they saying that they have just sold the last 3?

Expansys are the sole agent for Lumigon... at least that's what I remember from the Lumigon website.

EDIT

I am sure they are still listed on the Expansys Danish website. Worth trying a European site?

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vikinger replied on Thu, Dec 19 2013 2:44 PM

ANd now from the Danish expansys website

'This Product No Longer Exists'

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I bought it but returned it....nice build quality...overall nice phone...BUT the sound when you have earphones is BAD..I tested apples and my H6 and old B&O headphones but still the sam...lack of bass...I mailed Lumigon but I get no answer from them:-/....

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They told me to buy here...

http://www.hoh.de/demogeraete/mobilfunk/sonstige/982441/lumigon-t2-designer-smartphone-black-b-ware

I don't understand Danish so I get stuck trying to even find my country to select. What a weird way to retail a product.

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kallasr replied on Thu, Dec 19 2013 4:00 PM

Not Danish, but German:

(quick Google translate)

Condition: Customer returns with traces of use

This includes returns from the shipping trade and Kartonageschäden in which the original packaging was damaged or missing. These articles can be visual defects (signs of wear) that do not affect the operability of the item. Here is a warranty of 12 months, except for batteries.

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What a twit I am. I shall thrash Mrs Chris too as she merely backed up my stupid assumption it was Danish!

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vikinger replied on Thu, Dec 19 2013 4:59 PM

mr_anders_son:

I bought it but returned it....nice build quality...overall nice phone...BUT the sound when you have earphones is BAD..I tested apples and my H6 and old B&O headphones but still the sam...lack of bass...I mailed Lumigon but I get no answer from them:-/....

Having now tried it for an hour or two I would say that the bass is fine on high volume, but it may be that they didn't tweak the sound system with a bass loudness enhancement at low volumes. 

Graham

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vikinger replied on Thu, Dec 19 2013 5:02 PM

Chris Townsend:
They told me to buy here...

 

 

http://www.hoh.de/demogeraete/mobilfunk/sonstige/982441/lumigon-t2-designer-smartphone-black-b-ware

 

 

I don't understand Danish so I get stuck trying to even find my country to select. What a weird way to retail a product.

Was that Lumigon telling you buy there? If so they must have stopped manufacturing if they are sending you to someone dealing with returns. Suggests a new model is imminent ( or they are about to go bust through not charging enough for their phones or failing to market them!)

Graham

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Hi Chris

Sorry for the inconvenience. Expansys will soon be selling the device again. We are in dialogue with them about this now. In the meantime you can order T2 here: http://www.hoh.de/demogeraete/mobilfunk/sonstige/982441/lumigon-t2-designer-smartphone-black-b-ware

Best regards

Rikke Juul Hansen

Communications Manager

LUMIGON A/S

Baadehavnsgade 2A

DK-2450 Copenhagen

Phone: +45 3644 1000

Mobile: +45 4177 7742

Email: rikke.juul@lumigon.com

http://www.lumigon.com

Let's hope its a newer phone on the way.

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but if you compare to iPhone it´s miles away......

 

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vikinger replied on Thu, Dec 19 2013 9:44 PM

vikinger:

mr_anders_son:

I bought it but returned it....nice build quality...overall nice phone...BUT the sound when you have earphones is BAD..I tested apples and my H6 and old B&O headphones but still the sam...lack of bass...I mailed Lumigon but I get no answer from them:-/....

Having now tried it for an hour or two I would say that the bass is fine on high volume, but it may be that they didn't tweak the sound system with a bass loudness enhancement at low volumes. 

Graham

Resolved using an 'Equalizer' download to adjust frequency balance. Found that the auto balance left the bass too light on all music selections with relatively low volume on the earphones.

Graham

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vikinger replied on Thu, Dec 19 2013 9:59 PM

Chris,

Did Zussman's have any in stock at their advertised lower price? (Link in last message).

Graham

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They are a fraud I believe. How hard can it be to buy a phone for goodness sake.

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vikinger replied on Thu, Dec 19 2013 10:57 PM

Chris Townsend:
They are a fraud I believe. How hard can it be to buy a phone for goodness sake.

Just seen some comments on scamadvisor.com.

Probably best to see what happens with Expansys or whoever succeeds them unless you want to risk a return from that German supplier.

Still seems odd that Expansys UK had wrong info re stocks on their website and then suddenly went from 3 to zero. Maybe there is a container load in transit from China.

Graham

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I'd try that German site, if I understood a word of it. The only German my school saw fit to teach us was "hands up" and "stop". So much for the classics!

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vikinger replied on Fri, Dec 20 2013 8:04 AM

Chris Townsend:
I'd try that German site, if I understood a word of it. The only German my school saw fit to teach us was "hands up" and "stop". So much for the classics!

Using google translate they say that they only deliver to PayPal registered addresses in Europe but the costs are not clear: maybe it shows up at checkout.

However, in the small print links at the bottom of the page this stuff about their recent bankruptcy and take-over comes up:

http://translate.google.com/translate?sl=auto&tl=en&u=%20http%3A//www.hoh.de/demogeraete/mobilfunk/sonstige/982441/lumigon-t2-designer-smartphone-black-b-ware%0A

(Sorry about the long link but I'm currently on an iPad!)

Maybe Ralf / kallasr can clarify, but it seems to say you can still buy from them but if you bought before a certain date in November you can't do returns or refunds.

Graham

edit

You may have to open the page with google translate and then click on the links at the bottom of the page: the link above may just go back to the original item ad.

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kallasr replied on Fri, Dec 20 2013 8:19 AM

vikinger:

Maybe Ralf / kallasr can clarify, but it seems to say you can still buy from them but if you bought before a certain date in November you can't do returns or refunds.

Graham

I bought there before, no problems at all.

They offer 12 months of dealer warranty.

There is a NEW phone on that site as well: http://www.hoh.de/demogeraete/mobilfunk/sonstige/863851/lumigon-t2-designer-smartphone-black-wie-neu

For 460 instead of 390 Euro...

Ralf

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vikinger replied on Fri, Dec 20 2013 10:59 AM

I sent a query to Lumigon about where to buy accessories like spare batteries in future and they have confirmed that they still have a deal with Expansys and it's just that Expansys have sold out for the moment.

I managed to buy two phones from Expansys (couldn't leave out SWMBO could I?) , but in my last telephone conversation with them they were still talking about three in stock, so I would persist with telephone enquiries Chris or go for the new phone in Ralf's link. (Wonder why Lumigon gave you a link to the returned stock page?)

Lumigon have offered to send me spare batteries as a goodwil gesture, so full marks for customer service as far as I am concerned!

Graham

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They sent me this today....

Hi Chris

Sorry about this. Expansys should get the T2 back in stock shortly.

I checked the Beoworld forum. Interesting to read your comments. I don't know why Expansys would compare T2 with the Samsung Galaxy S4 mini. Specifications are not the same for those two products. It could be that they suggest the S4 mini as a good alternative to T2.

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vikinger replied on Fri, Dec 20 2013 5:34 PM

Expansys have just responded to an email I sent before I made my purchases when I was asking about their previous perpetual stock expected in 3 days message.

They say that new stock of T2's is expected 27th December.

Graham

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olvisab replied on Fri, Dec 20 2013 7:41 PM

Interesting thread for a non apple addict.

I own an iphone because I need some app. If I could use the beolink app on android, I will buy this one for sure.

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chazpro replied on Sat, Dec 21 2013 9:12 AM

Dear All

I have some good news to inform you all. Lumigon is releasing a new updated 4G phone with revolutionary features in the beginning of next year where we have updated everything to the newest standards.

Our website will be updated with information in february 2014.

 

Best regards

The founder

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