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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Beosound 9000 shutdown...?

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This post has 13 Replies | 2 Followers

l_avocat
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Switzerland
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l_avocat Posted: Sat, Mar 1 2014 2:51 PM

Hi all! I have just a recent problem with my Beosound 9000 with it's vertical stand. Last week everything was working pefectly.

Since yesterday when I turned my BS on, nothing's happens, except the yellow light on the first CD, and the red light of this first CD turn on (instead of the standby one). But that's all!

CD doesn't mount and rotate. I use manually the button on the side for the second CD, nothing happens. With the button "Open": nothing!

I use the Beo4 for "Radio": nothing on the display, only the first red CD light.

In the bathroom, when I now choose "Radio": no sound, and nothing happens too on the BS9000 except the light...

Is it a big problem, doctor ? My 6 CD's are in jail...! Sad

Thanks for any advice

Samsung PS64F8500, Beosound 9000, 2 x Beolab 1, Beolab 7-4, Beolab 2, 2 x Beolab 4000, Beolab 3500, 2 x Beo 4, Emotiva UMC-200, Oppo BDP-103D, Panasonic DMR BCT-730; Harmony Ultimate.

Beobuddy
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Typical psu faillure.

Mk1 and mk2 are not supported anymore by B&O. So some of them end up with me for fixing the psu's and/or lasers.

So, I hope you have a mk3 version.

 

However, you can lift the glassdoor by using some force. That way you can take your cd's. Only the one in the mechanisme can't be taken out.

l_avocat
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Thanks for answering Beobuddy,

Maybe as a newbee: what is the "psu" ?

I have this model:

Samsung PS64F8500, Beosound 9000, 2 x Beolab 1, Beolab 7-4, Beolab 2, 2 x Beolab 4000, Beolab 3500, 2 x Beo 4, Emotiva UMC-200, Oppo BDP-103D, Panasonic DMR BCT-730; Harmony Ultimate.

kallasr
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kallasr replied on Sat, Mar 1 2014 4:39 PM
it is mk3 and psu is a power supply unit (as far as i know....)

Ralf

Living Room: Beosystem 4, Beolab 7-2 (Center), Beolab 9 (Fronts), Beolab 8000 (Rears), no Subwoofer. Screen: Sony KD-85XH9096
Dining Room: Beosound Essence MK II with Beolab 4000 on stands, fed by Amazon Echo Show 8
Home Cinema: Beosystem 4, Beolab 7-4 (Center), Beolab 1 (Fronts), Beolab 4000 (Rears). Projector: Sony VPL-HW55
Home Office: Beosystem 3, Beolab 7-4, Beolab 5000, Screen: Sony KD-55XH9005 on Beovision 7-40 stand, ML to Beosound 9000 MK3 and Beosound 5/Beomaster 5 (1 TB SSD version)
Bedroom: Sony KD-65XH9077, Beosound Essence MK II with Beolab 6002 and Beolab 11 (all white, wall-mounted)

In storage: Beolab 5000/Beomaster 5000 (1960s). 

l_avocat
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kallasr:
it is mk3 and psu is a power supply unit (as far as i know....)

 

Ralf

OK, it means it could be possible to contact a B&O reseller to repair my BS9000 ?

 

Thanks

 

Samsung PS64F8500, Beosound 9000, 2 x Beolab 1, Beolab 7-4, Beolab 2, 2 x Beolab 4000, Beolab 3500, 2 x Beo 4, Emotiva UMC-200, Oppo BDP-103D, Panasonic DMR BCT-730; Harmony Ultimate.

valve1
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valve1 replied on Sun, Mar 2 2014 6:04 AM

l_avocat:

OK, it means it could be possible to contact a B&O reseller to repair my BS9000 ?

 

If you have a reseller or someone you know who can do this type of work. 

Otherwise use a B and O dealer who will have a repair facility.

 

l_avocat
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valve1:

If you have a reseller or someone you know who can do this type of work. 

Otherwise use a B and O dealer who will have a repair facility.

OK i will go to the next B&O dealer, we still have one in the region (2 have dissapeared..)

 

Thanks a lot all! Smile

 

Samsung PS64F8500, Beosound 9000, 2 x Beolab 1, Beolab 7-4, Beolab 2, 2 x Beolab 4000, Beolab 3500, 2 x Beo 4, Emotiva UMC-200, Oppo BDP-103D, Panasonic DMR BCT-730; Harmony Ultimate.

f5434964
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Austria
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Hello!

Have you already tried to unplug your BS? It's worth a try!

Best regards Elamr

f5434964
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Austria
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Hello!

Have you already tried to unplug your BS? It's worth a try!

Best regards Elmar

l_avocat
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l_avocat replied on Sun, Mar 2 2014 10:21 AM

Not at all. But you're right, I should. I try at once!

Samsung PS64F8500, Beosound 9000, 2 x Beolab 1, Beolab 7-4, Beolab 2, 2 x Beolab 4000, Beolab 3500, 2 x Beo 4, Emotiva UMC-200, Oppo BDP-103D, Panasonic DMR BCT-730; Harmony Ultimate.

l_avocat
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l_avocat replied on Sun, Mar 2 2014 11:08 AM

f5434964:

Hello!

Have you already tried to unplug your BS? It's worth a try!

Best regards Elmar

It works! Thanks a lot Embarrassed

PS: why don't we found in the B&O user manual a "troubleshooting" page..? Wink

You may give me your adress, and I'll send you a bottle of good swiss wine (red or white?) Gift

 

Samsung PS64F8500, Beosound 9000, 2 x Beolab 1, Beolab 7-4, Beolab 2, 2 x Beolab 4000, Beolab 3500, 2 x Beo 4, Emotiva UMC-200, Oppo BDP-103D, Panasonic DMR BCT-730; Harmony Ultimate.

valve1
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valve1 replied on Sun, Mar 2 2014 4:06 PM

l_avocat:

It works! Thanks a lot Embarrassed

PS: why don't we found in the B&O user manual a "troubleshooting" page..? Wink

You may give me your adress, and I'll send you a bottle of good swiss wine (red or white?) Gift

 

Nice one and well done Elmar Yes - thumbs up

 

 

 

f5434964
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Thanks ;-))

Beobuddy
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Glad to read that the problem from the BS9000 was easily solved.

The psu is controlled by the processor. Different parts of the BS9000 are activated or deactivated when needed by the processor.

So probably by unplugging the BS9000, the processor was resetted.

If the problem occurs again and more often, unplug the BS9000 to prevent more possible internal damage.

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