ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hello,
+ I set up an account
+ Added a Product (Playmaker)
+ Signed in Deezer
+ Turned on iTunes Library (though I'm not sure what to expect)
+ Signed in TuneIn
Nonetheless, the app remains at the initial stage: the "Welcome" screen with the big button to "Add a product". There is zero functionality. Only by going to settings can one see that Deezer, TuneIn, the Product are all "on".
Is this normal?
Thanks in advance,
Hi - Open the App - click on the Wheel in the top right corner - click BeoLink - push the slider to activate.
Now you have Deezer, TuneIn and so on.
Find me on YouTube : Bang & Olufsen Teknisk Forum : https://www.youtube.com/c/BangOlufsenTekniskForum
Dobbelt post sorry
Best Regards
BaronVejrup
Thank you Baronvejrup.
I have done that, with no result.
On a very basic level, the remains at its initial screen, asking to "add products", and no functionality is available. However, if one clicks on the wheel at the right top of the screen, one can see that there is a product that has been added, with serial number and all, and Deezer, and TuneIn, etc.
Also, I have contacted customer support, which responded asking me to send them screen caps. I have done that, and will report here the outcome of these enquiries.
Cheers,
ok that, sounds weird.... Could you upload the screencaptures here?
XavierItzmann:Hello, + I set up an account + Added a Product (Playmaker) + Signed in Deezer + Turned on iTunes Library (though I'm not sure what to expect) + Signed in TuneIn Nonetheless , the app remains at the initial stage: the "Welcome" screen with the big button to "Add a product". There is zero functionality . Only by going to settings can one see that Deezer, TuneIn, the Product are all "on". Is this normal? Thanks in advance,
Best regards - Dyssegaard
Living room: Beovision Eclipse 55, Beolab 3 / R1 (back), Beolab 2 / R1 (sub), AppleTV 4K. Bedroom: Beovision 11-40, AppleTV 4. Home office: Beoplay M5. Kitchen: Beoplay M5. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.
Dyssegaard:The app only support configuration of Playmaker and NOT playback. Playback support is only for the newer products like Beoplay M3, M5 etc. - so yes, this is normal behavior.
Thank you for this information.
It would have been relatively easy for the app itself to reveal this. Also, it is interesting that customer service asked for screen caps as opposed to simply stating there is no functionality for my particular setup.
Regards,