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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Beovision 10

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rhone
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rhone Posted: Fri, Feb 26 2021 5:03 PM

 I recently got a BV 10 from a cousin for some reason he did a hard reset so he is unable to set up the tv again .He lent it to me to see if I was able to get to work again.The problem is I am unable to get at the TV   turner set up  menu or other funchons like link freq.i have tried menu+0+0 but all I get from options all how to set up all the av1_av6 menus.Hoping some will be able to help

lawrencejmcook
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Just in case you don’t have a copy of the BV10 user manual, here is the official B&O page:

https://support.bang-olufsen.com/hc/en-us/articles/360041518732-Beovision-10

What remote are you using?

Lawrence
rhone
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rhone replied on Sat, Feb 27 2021 4:26 PM

I have beo 4  I have a access to to the bv10 manual but it does not say how access the turner set up,when I press tv nothing happens I have to press menu and all I get sslee p timer,play timer,options.Then I press options I get connections and all I get is av1-av6-hdmi expander.Idont seem to be able to get tv tuner

Keith Saunders
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If he really did a hard reset via the Service menu, then when you switched the TV on subsequently it would take you through the "First Time" wizard.. Did this happen?

Can you still access the Service Menu?

Regards Keith....

rhone
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rhone replied on Sat, Feb 27 2021 5:15 PM

Yes I am able to get to the service menu , return to factory settings I press go it said  after 30 secs. it will reboot I pressed tv and then a blank screen  I press menu again the same things happen again as I said before

rhone
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rhone replied on Sat, Feb 27 2021 5:17 PM

Sorry Keith the set up wizard did'show upnt

Millemissen
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Could it be a ‘hotel version’?

Serial and type number might tell!

MM

There is a tv - and there is a BV

rhone
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rhone replied on Sun, Feb 28 2021 12:13 PM

I can see serial no. 22758060 how can you check to se if is a hotel version

Keith Saunders
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Enter the Service Menu and look at Monitor information which will tell you the configuration including four digit "Type" number

Regards Keith....

rhone
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rhone replied on Sun, Feb 28 2021 1:19 PM

Type no.9541 and the photo I sent with it went missing

Keith Saunders
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OK, A type 9541 is a Mark 3 version with a 32" screen and you did not say but I am assuming that it has an DVB-HD fitted

I suggest that as a first step you do another reset and this time after the reset you press either SAT or DTV on your remote and go through the first time setup again.

Regards Keith....

rhone
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rhone replied on Sun, Feb 28 2021 4:12 PM

No luck ,DTV will not start up as they ar not asigned in A1to A6

Millemissen
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rhone:

No luck ,DTV will not start up as they ar not asigned in A1to A6 

That makes no sense to me....what do you mean by that???

Did he do a hard reset (or are you able to do it)?
In that case - as Keith wrote - you will be presented to a ‘First Time’ wizard.
MM 

There is a tv - and there is a BV

rhone
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rhone replied on Sun, Feb 28 2021 5:13 PM

I press menu 0+0 go service menu then monitor scroll to reset to factory set then it says TV will reboot after 30 secs.press TV  menu language comes up press english stand settings comes press store options comes up AV1to AV6 hdmi expander AV 5 is always on camera not able to change it .Press TV and camera comes up .Is there any other hidden menus I am missing .Thanks

Keith Saunders
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Millemissen:

rhone:

No luck ,DTV will not start up as they ar not asigned in A1to A6 

That makes no sense to me....what do you mean by that???

Did he do a hard reset (or are you able to do it)?
In that case - as Keith wrote - you will be presented to a ‘First Time’ wizard.
MM 

Your statement makes no sense to me either..

You talk about assignment, but in the case of TV and DTV there are no assignments. You can disable TV and/or DTV tuners but by default they are enabled after a reset meaning you don't need to assign anything to get the TV to function.

Please take a photo of the "Monitor Information" found in the Service Menu and post it here.

Look HERE to see how to upload a single image into your post.

Also, please provide more detailed information when replying..

 

Regards Keith....

rhone
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Keith Saunders:

Millemissen:

rhone:

No luck ,DTV will not start up as they ar not asigned in A1to A6 

That makes no sense to me....what do you mean by that???

Did he do a hard reset (or are you able to do it)?
In that case - as Keith wrote - you will be presented to a ‘First Time’ wizard.
MM 

 

I did a reset ,TV will reboot in 30 sec.No first time set up wizard appears it asked to choose a language which I did it then goes to TV set up ,sleep timer,play timer,I  options I can only click on either sleep, play timer or options I click options it gives me connections,sound, stand by settings ,beo4 setting ,feature activation, menu language .I click connections and I get AV1-AV6 hdmi expander Tv first time wizard does not show up  .Hope this helps

Your statement makes no sense to me either..

You talk about assignment, but in the case of TV and DTV there are no assignments. You can disable TV and/or DTV tuners but by default they are enabled after a reset meaning you don't need to assign anything to get the TV to function.

Please take a photo of the "Monitor Information" found in the Service Menu and post it here.

Look HERE to see how to upload a single image into your post.

Also, please provide more detailed information when replying..

 

 

trackbeo
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Keith Saunders:
You talk about assignment, but in the case of TV and DTV there are no assignments. You can disable TV and/or DTV tuners but by default they are enabled after a reset meaning you don't need to assign anything to get the TV to function.
That's assuming you are in the EU.  In NA, there is no TV Tuner at all, and "TV" is not enabled, but can be assigned to one of the HDMI's if you so choose.  

The thing that makes no sense to me about their description is that AV1-AV6 should not be assigned to the HDMI Expander after a hard reset -- why does it think there is an auxiliary Atlona switch as default?  (Makes one wonder: Was the question ever answered, "Did this unit come from a hotel?"  That's the only use I can think of where the *hardware default* would be no TV Tuner input, only pulling from a central server w/assignable cable boxes acting like the Atlona.)

Millemissen
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trackbeo:
 

The thing that makes no sense to me about their description is that AV1-AV6 should not be assigned to the HDMI Expander after a hard reset -- why does it think there is an auxiliary Atlona switch as default?  (Makes one wonder: Was the question ever answered, "Did this unit come from a hotel?"  That's the only use I can think of where the *hardware default* would be no TV Tuner input, only pulling from a central server w/assignable cable boxes acting like the Atlona.)

Exactly - and that is why I already asked.....and got no answer.

Probably neither the rhone nor his cousin, the owner will know.

I suppose a dealer should be able to look it up given the informations in the photo.

MM

There is a tv - and there is a BV

Keith Saunders
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trackbeo:
The thing that makes no sense to me about their description is that AV1-AV6 should not be assigned to the HDMI Expander after a hard reset -- why does it think there is an auxiliary Atlona switch as default?  (Makes one wonder: Was the question ever answered, "Did this unit come from a hotel?"  That's the only use I can think of where the *hardware default* would be no TV Tuner input, only pulling from a central server w/assignable cable boxes acting like the Atlona.)

The Monitor Information image does answer some questions, for example it does not have an DVB-HD fitted.

Also the owner is located in the UK, but my guess is that it was purchased pre-owned from outside the UK because all BeoVision 10's sold in the UK had a DVB-HD fitted as standard meaning it was never an optional extra.

My guess s that the previous owner paid for an activation code for Atlona.

It did not come from a hotel otherwise it would have a B-to-B details

Regards Keith....

Keith Saunders
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Questions and Photo please:-

  1. Was this BeoVision 10 purchased in the UK and if it was purchased from a UK dealer?
  2. Can you please provide a photo of the connections menu

Regards Keith....

rhone
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rhone replied on Mon, Mar 1 2021 8:08 PM | Locked

Keith Saunders:

Questions and Photo please:-

  1. Was this BeoVision 10 purchased in the UK and if it was purchased from a UK dealer?
  2. Can you please provide a photo of the connections menu

My cousin was working in the Holland so I assume he brought it second hand there and it was working okay till he started messing around with the settings

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