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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

One month with the Moment

This post has 863 Replies | 16 Followers

Seanie_230
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I absolutely love my Beosound moment. I have rediscovered radio.

I have my system working over master link and playing in link rooms via the NL/ML convertor

It is annoying that the system always has to believe it's in the main room and can have local or TV connected speakers and not both.

I would like to be able to have the option for both or at least be able to have the audio master in a different room.

All in all I love it and it has been the device that I have been waiting for many years

Great for letting me control my music from my phone without swapping apps

Would love the wood side to be in black as he wood really does not go with my decor

Cannot wait for the update to see what it actually brings

Deezer is alright too, how do you like tracks on the interface when deezer is playing random songs?

I think after the update I may replace my bv6-26 in the kitchen with a cheaper NL TV perhaps the v1 wall mounted.

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Aussie Michael
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Great to read that some of you are having great success with your BS Moment.

I haven't decided on an audio system just yet due to the issues I had with the Encore - I'm going to wait for the Moment to have everything that I would want in an audio system before i decide.

Can't wait to find out about the multi room and also if in future multi room speakers or the ability for smaller WISA speakers.

I suppose Sean says it all when he says that he has rediscovered radio. 

propaganda
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I could not get the covers to work with my Western Digital myCloud NAS. However the Moment/Covers works perfectly connected to a BeoMaster 5 , only drawback is that it needs the BeoSound 5 connected also. Go figure...

Hiort
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Hiort replied on Tue, Jun 9 2015 12:47 PM

Seanie_230:

Deezer is alright too, how do you like tracks on the interface when deezer is playing random songs?

You swipe upwards inside the "volume wheel":

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Hiort
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Hiort replied on Tue, Jun 9 2015 12:51 PM

JoostdenEngelsman:

Does anyone have a 100% score on artist portraits and album covers, both on the Moment and in the Beo Music App? If so, interested to learn more about your set-up.

Artist portraits is populated from Gracenote. Not even Deezer it self has Artist portraits on all artsts. I think that is quite bad. A

Album art is populated from the metadata you have on your NAS.

 

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Seanie_230
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Thank you.

I have rediscovered radio and i have not listened to Radio for years outside of the car. I have the Beosound 4 DAB but never bothered to put up the antenna.

I have four stations that i listen to and that does me.

 

I have a question will the software update allow the moment to have locally connected speakers and speakers on the telly (ML) so i can have the moment in its own room running my penta 3's?

If so then i dont need to buy a active link and eye if its only the end of the month to wait to see if it is going to be possible.

 

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Hiort
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Hiort replied on Tue, Jun 9 2015 4:46 PM

Seanie_230:

I have a question will the software update allow the moment to have locally connected speakers and speakers on the telly (ML) so i can have the moment in its own room running my penta 3's?

If so then i dont need to buy a active link and eye if its only the end of the month to wait to see if it is going to be possible.

I would except that (but do not know for sure). Would mean that you access the Moment from your TV as a linked source, and can play in your linkroom.

 

/C

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Seanie_230
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Hi there

Basically in the below picture I used to have a Beosound4 in the place where the NL/ML convertor is and both the TV and Beosound were in option 1 allowing both to have their own speakers connected with independent volume control.

Option 1 was used because otherwise I had cross talk from the beo4 when hair the TV

I removed the beosound4 and bought the moment which acts like a audio master as a slave to the main room TV only and cannot have speakers connected locally at the same time.

This means when I press the pattern play it naturally fires up the lounge TV. I would love to put it back in my room with the penta's so it's on show in my music room.

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Beroli
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Beroli replied on Tue, Jun 9 2015 7:41 PM

Hi JoostdenEngelsman,

I have a Synology 412+ and you are right, it works well with the BS Moment - except, like you wrote too, the mess-up with the Covers and the wrong order of titles in a playlists. If I turn off the Cover-View, the Moment processes the shared Synology-network-Music-folder remarkably faster. But the missing Cover-Support from Music, served by the Synology, bothers me a lot, since I spent so much time in the past years to have a fully Meta-tagged-Music-Collection. I tried different Servers (Hard-/Softwareserver) to find out, how the BS-Moment is processing a Server or Music and their Metatags. Still no glue!

As far as I know now, the BS Moment "reads" a Twonky-Server much better. With Twonky every Cover of every album is shown (100%) correctly. The moment shows the exactly the same cover which is embedded in the file. On the Synology-NAS it is quite the contrary. The more Musicfiles you throw at the Moments with a Synology-Media-Server, the more trouble you will face with the BS-Moment. The whole system becomes slow and laggy. I experienced not only issues with covers. If the music-collection is to big or the playlists contain to many titles, the Moment and the App "decide" to "hide" things from you. Out of the Blue - some of my Albums/Playlist don't show any title - they seemed to be "empty" - but if I double-tapp on the same album or Playlist - the content behind will be played. We all got no explaination from B&O, why they recommend especially only Twonky-Server. After my experiences I have to assume, that B&O tested the Moment just with twonky - or, even worse, that B&O faced the same issues with different Servers and decided to go on nevertheless. In the End - there is nothing wrong with your Synology-NAS. If you can "live" without the covers- fine. Your Synology is not the cause of the cover-issues - the cause is the lack of development. Every other Mediaplayer can handle/show embedded covers. The BS-Moment was not ready for the market. Period! Hopefully B&O will ask someone who knows how to fix these bugs very soon.

Cheers Beroli

@MM still like my BS Moment

Chris
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Chris replied on Thu, Jun 11 2015 9:08 PM

Sad My birdie gives me a whistle today, but it was not a good song:

Multiroom update delayed... August... 

"Believe nothing you read and only half of what you see, let your ears tell you the truth."

koning
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koning replied on Thu, Jun 11 2015 9:16 PM

Unbelievable!😢

Seanie_230
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Does this mean no software update or an update that might include other bits like search etc

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BeoBoy68
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BeoBoy68 replied on Thu, Jun 11 2015 9:32 PM
About BeoSound Moment:

I read on this forum only problems and I hear complaints from retailers.

The worst audio system never launch by B&O. No - thumbs down

Bang & Olufsen should concentrate his energy and creativity only for loudspeakers. Smile

lonfred
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lonfred replied on Thu, Jun 11 2015 10:12 PM
My retailer has put his Moment in a dark corner and he tries to avoid questions about it.... So far it seems to be a disaster. I would like to to see the Multiroom function now!!
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Chris replied on Fri, Jun 12 2015 5:04 AM

Seanie_230:
Does this mean no software update or an update that might include other bits like search etc

I'm only informed about the delay in the multiroom function update, nothing is mentioned to me about delays for other functions, as is search.

There are some appliances in the B&O range who are not yet ready for the multiroom function. I now understand the engineering team who wants us customers and dealers give a complete and finished product.

On the B&O website 'multiroom comes in Summer', to my knowledge August is still Summer...

"Believe nothing you read and only half of what you see, let your ears tell you the truth."

Raeuber
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Raeuber replied on Fri, Jun 12 2015 7:25 AM
lonfred:

My retailer has put his Moment in a dark corner and he tries to avoid questions about it.... So far it seems to be a disaster. I would like to to see the Multiroom function now!!

Mine too. And he refuses to sell the Moment to custumers if they don't make the setup at home by themselves and accept to ask no questions. B&O should discontinue this rubbish!
Normann
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Normann replied on Fri, Jun 12 2015 7:43 AM

Raeuber:
lonfred:

 

My retailer has put his Moment in a dark corner and he tries to avoid questions about it.... So far it seems to be a disaster. I would like to to see the Multiroom function now!!

 

 

Mine too. And he refuses to sell the Moment to custumers if they don't make the setup at home by themselves and accept to ask no questions. 

What?? Yeah right! Then he could start selling something else... I suggest that some of you would try the Moment, i am using it all the time and i am super happy..

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BeoMotion replied on Fri, Jun 12 2015 7:52 AM

Raeuber:
B&O should discontinue this rubbish!

+1

Roger
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Roger replied on Fri, Jun 12 2015 8:00 AM

Agree with Normann. There are too many negative posts regarding some products on this forum, mainly from people that do not own the product in question.

I was reluctant to buy the Moment after all the negative "press" on Beoworld, but I did and have been using it for over a month now - and I am super happy, as well. Finally a product that is as easy to use as it is to look at - pretty much the same could be said for our BeoMaster 1900: press one (!) button to listen, and a very emotional mix of metal and fine wood that you can't ignore.

Sure, there will be people that would like to connect it in a way that will require a PhD in computer science - but they should be sorted out through places like this on the net IMHO.

Pick up the tablet and bring it with you - and re-discover old favorites and discover new artists from a very user friendly interface (my significant other noted that the BeoRemote One was rather complicated to learn to use compared to this tablet interface).

I have gone back to listening to music, not turning on telly, at night. The Moment is a brilliant product that only a company like B&O could have released, it ticks off most of the corporate identities.

I fear that the horrible experience some dealers had with the BeoSound /-Master 5 reflects badly on the Moment.

Roger  

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Roger:

Agree with Normann. There are too many negative posts regarding some products on this forum, mainly from people that do not own the product in question.

Roger  

Well said, Roger Yes - thumbs up

MM

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lonfred
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lonfred replied on Fri, Jun 12 2015 8:57 AM
The problem is if not even the resailer is convinced about this product, how shall then the client be convinced that it will work as it should?

Beosound 5, Beovision 10-32, Beovision 10-46, Beovision 7-32, Beovision 6-26, 2x Beovision 6-23, beocenter 2, 2xBeolink active, 2xbeolink passive, beolab 9, Beolab 3, Beolab 4000, 2x Beolab 3500, MGW, Lintronic relay 288, Beotime.
Millemissen
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Maybe some of the dealers should listen to what the users, who have had the device for some time at home now, can say about it.

But - I must admit - that it is easier to sell a product, where you just have to pop in a disc, or where you just have to push a button to pair it with a Bluetooth device....

MM

There is a tv - and there is a BV

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Hiort replied on Fri, Jun 12 2015 9:51 AM

Millemissen:

Maybe some of the dealers should listen to what the users, who have had the device for some time at home now, can say about it.

MM

Agree,

Also, features like the Pattern Play is very difficult to show to a customer in the store. All you can do is to say that the Moment will learn over time.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Aussie Michael
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BeoBoy68:

About BeoSound Moment:

I read on this forum only problems and I hear complaints from retailers.

The worst audio system never launch by B&O.

Bang & Olufsen should concentrate his energy and creativity only for loudspeakers.

No they shouldn't. It seems B&O like to outsource too much with not much central control. This is when you need a control freak project manager.

But that being said many people love it and have had success

If August is pushed out isn't that what B&O said that it is ready summer ? So there's no love lost there?
Aussie Michael
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Hiort:

Agree,

Also, features like the Pattern Play is very difficult to show to a customer in the store. All you can do is to say that the Moment will learn over time.

Happy owner of: BV11 46", NL/ML Converter, 2 x Beocom 2, Beocom 6000, Beosound Moment, Beolab 3, Beolab 2000, BeoremoteOne, Beolab 11, Beolab 3500, 2 x Beolit 12

Yes that is interesting as it sort of left my memory that pattern play would be difficult to show. A dealer would only have to show what they usually play and explain that for a customer that it will learn over time

Good point hiort.
Millemissen
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Aussie Michael:

If August is pushed out isn't that what B&O said that it is ready summer ? So there's no love lost there?

It seems 'realistic', that part of the update may have to wait for august (which is still summer).

Very soon the guys in Struer will start their summer holiday - not a good time, if everyone wants support for the (complicated) part of the update - the multiroom part.

Annoying (indeed), but I'd rather have a more mature update with the possibility of a quick support, than a rushed one.

Besides - a lot of the dealers has not been trained on 'multiroom' yet.

MM

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Raeuber
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Raeuber replied on Fri, Jun 12 2015 10:26 AM
At the end of last year I visited a dealer in Munich to get a short presentation of the Moment. Therefore I told him a song I would like to listen. The dealer told me that he is not familar with this new product yet and actually it would be difficult to find a special song. But there would be a software update very soon. So I listened to some music I never heard before and didn't like.

Here in the forum it was mentioned the update will come in week 20. Then it was delayed until week 26. Now it will be summer, but we don't know the year. We could also read here that the software engineers had been fired and software development of the Moment had been outsourced.

What would have been happened if Apple had launched a product like the Moment this week. At least 40 per cent stock decrease, I am sure!

Some people are happy with the Moment although there are many features left and software bugs. But I guess they are only happy to justify their purchase.

I'm also quite sure this product will be discontinued very soon.

Just my 2 cents.

Regards

Räuber

Millemissen
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Raeuber:

Some people are happy with the Moment although there are many features left and software bugs. But I guess they are only happy to justify their purchase.

Let them speak for themselves - I am certainly not sure, that you are right on that.

If we could have just a moment (no pun there) away from negativity, we could regard the BS Moment as a device, that improves over time, gets new updates and features for free.

Did your beloved BS9000 improve over time Big Smile

MM

 

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Hiort replied on Fri, Jun 12 2015 10:44 AM

Raeuber:

We could also read here that the software engineers had been fired and software development of the Moment had been outsourced.

Is this really correct? I think I read that they where shifting the software dev team from one company to another.  So, the development was in fact already outsourced.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Raeuber
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Raeuber replied on Fri, Jun 12 2015 10:51 AM
Millemissen:

Let them speak for themselves - I am certainly not sure, that you are right on that.

If we could have just a moment (no pun there) away from negativity, we could regard the BS Moment as a device, that improves over time, gets new updates and features for free.

Did your beloved BS9000 improve over time

MM

There is a tv - and there is a BV.

Hi MM,

if I buy any product I have a list of requirements this product should fulfill. This was the case with my BS9000 and I never missed any feature, also I didn't recognize any software bug.

I wouldn't buy a car if the dealer tells me it actually can only drive forward, but there will come an update for backward very soon.

Regards

Räuber
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Raeuber replied on Fri, Jun 12 2015 10:55 AM
Hiort:

Is this really correct? I think I read that they where shifting the software dev team from one company to another. So, the development was in fact already outsourced.

Not quite sure. Didn't B&O develop Moment's software by themselves?
Aussie Michael
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Raeuber:

Hi MM,

if I buy any product I have a list of requirements this product should fulfill. This was the case with my BS9000 and I never missed any feature, also I didn't recognize any software bug.

I wouldn't buy a car if the dealer tells me it actually can only drive forward, but there will come an update for backward very soon.

Regards

Räuber

Lol. It's a CD player. There is no software lol.
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Chris replied on Fri, Jun 12 2015 11:11 AM

Millemissen:

Besides - a lot of the dealers has not been trained on 'multiroom' yet.

Training started two weeks ago... Most of the dealers have to be well informed by now.

Weeks ago I had doubts about the proposed date (week 25), now I feel it won't be before a launch of Essence MK II. Too much emphasis is put on a complete finished product for dealers to sell, a product without the hassle for dealers... Software, connection problems, etc... I get the feeling in corridors that this delay appears to be also a cause of dealers who are investing to much time on buyers under warranty conditions, remember time is money.

Keep convinced about the Moment, the multiroom will be worth the wait... And I'm starting already to save some money for Essence, who will show finally its true potential...

Millemissen:
Very soon the guys in Struer will start their summer holiday

Indeed, but maybe there will be a mid-term update coming, to keep us happy before the Multiroom. Wink

"Believe nothing you read and only half of what you see, let your ears tell you the truth."

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BeoMotion replied on Fri, Jun 12 2015 11:16 AM

Well, I had the Moment in my home for several weeks.

I think for people loving B&O products that were produced somewhere between 1990 and 2012 the Moment really feels not right.
They can offer as many SW updates as they want. It will always stay that cheap looking android tablet which is squeezed into an aluminium frame and docked on that chunky dock in my eyes.

It really has to be the B&O music system with the lowest development cost and shortest time to market ever seen in their history. 
Just think of all the mechanical parts in e.g. a BS9000 or a BC2. Not to mention all the non-standard production processes needed for such a product.

I am pretty sure that the initial concept and design idea of the Moment was great. But if you ask me I think that the financial department just said "too expensive..."   

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Raeuber replied on Fri, Jun 12 2015 11:18 AM
Aussie Michael:

Lol. It's a CD player. There is no software lol.

Hey, of course every CD player has software, even a coffee machine has software nowadays. But you can't update it.

So, no reason for 'LOL'!!!
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Raeuber replied on Fri, Jun 12 2015 11:23 AM
BeoMotion:

Well, I had the Moment in my home for several weeks.

I think for people loving B&O products that were produced somewhere between 1990 and 2012 the Moment really feels not right. They can offer as many SW updates as they want. It will always stay that cheap looking android tablet which is squeezed into an aluminium frame and docked on that chunky dock in my eyes.

It really has to be the B&O music system with the lowest development cost and shortest time to market ever seen in their history. Just think of all the mechanical parts in e.g. a BS9000 or a BC2. Not to mention all the non-standard production processes needed for such a product.

I am pretty sure that the initial concept and design idea of the Moment was great. But if you ask me I think that the financial department just said "too expensive..."

+1 +1 +1

As someone else already mentioned here: 'The Moment is a cheap tablet on a brick'!
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Chris replied on Fri, Jun 12 2015 11:44 AM

BeoMotion:
It will always stay that cheap looking android tablet which is squeezed into an aluminium frame and docked on that chunky dock in my eyes.


Actually take a look at this picture, and tell me the comparison. The Beocom becomes a huge success and keeps that success, all build with 'cheap' Philips parts.

The majority are not interested in all the mechanical mythology, it just have to work fine and gives you pleasure. For most owners it does, including myself and not everyone is interested in that Multiroom affair. The majority of buyers are having a set-up with a B&O television, speakers and a Moment and are perfectly proud and happy satisfied owners.

"Believe nothing you read and only half of what you see, let your ears tell you the truth."

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Raeuber:
Aussie Michael:

Lol. It's a CD player. There is no software lol.

Hey, of course every CD player has software, even a coffee machine has software nowadays. But you can't update it.

So, no reason for 'LOL'!!!

That was exactly my point.

Nowadys an audiodevice is very much a software-thing.

No need to improve a BS9000 - it is what it is. Although minor updates were made to how it react in a (ML) network, which required the swap of a chip and - in most cases - a visit at a service center.

 

Noone would ever think of saying, that the AppleWatch wasn't finished as they released it - even if we now just a short time after hear of an updated WatchOS, native app's and more. It is a device, that improves and get more functions with time. That is how things work nowadays!

Noone would say - looking at the iPad (1) - that it wasn't finished, and that Apple should have waited releasing an iPad untill they have developed iOS9.

Note: I do not want to start a discussion on Apple/Watch/iPad - this was just meant as an example of the influence of the software evolution in the products we have nowadays.

 

If someone does not want the Moment or does not need it in his setup, he should not buy it - it is that easy.

A personally preference against a particular product should not lead to a demand of discontinuing it.

@Raeuber - Be happy with your setup and don't pick on those, who like it and who have trust in it and in the future updates for an improved interface and the future NL possibilities.

 

MM

There is a tv - and there is a BV

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BeoMotion replied on Fri, Jun 12 2015 12:26 PM

Chris:
Actually take a look at this picture, and tell me the comparison. The Beocom becomes a huge success and keeps that success, all build with 'cheap' Philips parts.

BC6000 is a custom B&O design. I don't know where you get this from? Maybe the DECT module is from an external company but thats all.

It is hard to compare a phone to a music system.
Maybe start with taking both and try to operate them in a bright room (or even outside).
You will soon notice that you can easily read the display of the BC6000.
On the Moment you will see next to nothing expect a lot of finger prints.
This even gets worse if you try to navigate on the screen as your hand will cover the lightsensor and the display dims down.

The charger pyramid perfectly suits to the size of the BC6000. The dock of the Moment is much too big. Maybe because it was too expensive to design custom internal parts that would be smaller...

I won't argue about personal preferences. There are also people who like Bose, Sonos, etc.
So if you like it that's totally okay.

I love the build quality, the design and the mechanics of BV7, BS9000, BC2, BS5, etc. And I think thats totally okay, too. 
Maybe people like Räuber and me have to accept that the company that engineered those products doesn't exist any more. 

 

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Chris:

Indeed, but maybe there will be a mid-term update coming, to keep us happy before the Multiroom. Wink

The 'multiroom update' is not (only) a BS Moment-thing.

It is an update to the NL-network functionalty, which includes updates to the NL-enabled BV's, the Essence 2nd Generation, the A9 2nd Generation, the NL/ML Converter...

This is not an easy task and should be seen a seperate job beside the update for the Moment-interface (improved search function on Deezer, TuneIn....).

My guess is, that we will see this update now, and - so it seems - the NL-update in august.

MM

There is a tv - and there is a BV

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