ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hi,
You will have to carefully remove the the metal, silver housing that the two arms come out of. There is a small, flat metal bar in the back going from the tonearm over to the back of the fixed are where the lowering lever operates on it. If the tonearm was pulled too far towards the fixed arm then the bar is probably not in the right position so the tonearm just drops (limply as you put it). It should be easy to correct. Just move the lever for the arm lowering out of the way (it is spring driven) and pivot the tonearm so the bar is back where it needs to be. The back of the arm assembly can be seen on this page (half way down the page).
-sonavor
Sending a Beogram with the platter installed is the same as damaging the deck on purpose.Return it and claim a refund.
Martin
Thank you both for your feedback!